Terms and Conditions

Last Updated: [Month/Day/Year]

1. Acceptance of Terms

By using popculture-au.com, you agree to these legally binding Terms.

2. Account Registration

  • Must be 16+ years to create an account
  • Provide accurate personal/order details
  • Accounts suspected of scalping/bot activity will be terminated

3. Orders & Payments

  • Prices in AUD (incl. GST, excl. shipping)
  • Payment Methods:
    • Credit/Debit Cards
    • PayPal
    • Afterpay
  • Pre-orders:
    • Non-refundable deposits may apply
    • Release dates subject to change

4. Shipping & Delivery

  • Governed by our Shipping Policy
  • International customers responsible for:
    • Customs/duties
    • Compliance with local laws

5. Returns & Refunds

  • Unopened collectibles only (30-day window)
  • Non-returnable:
    • Opened action figures
    • Digital downloads
    • Exclusive/pre-order items

6. Product Authenticity

  • All items 100% officially licensed
  • Certificates of Authenticity provided where applicable
  • Report counterfeit claims within 7 days

7. Intellectual Property

  • Website content © PopCulture AU 2024
  • No commercial use of:
    • Product images
    • Brand logos
    • Licensed artwork

8. User Conduct

Prohibited activities include:

  • Bulk purchasing for resale
  • Using automated checkout tools
  • Misusing discount codes

9. Liability Limitations

We’re not responsible for:

  • Secondary market value fluctuations
  • Manufacturer defects (contact licensor)
  • Shipping carrier delays

10. Dispute Resolution

  • Governed by Australian Consumer Law
  • Mediation required before legal action

11. Policy Changes

Check monthly for updates affecting:

  • Pre-order terms
  • Exclusive item limits
  • International restrictions

12. Contact

For legal inquiries, use our Contact Form